Tenants
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Online: Request help with routine issues online through the tenant portal. Visit wrennzealy.appfolio.com/connect to log in to your portal and submit a new maintenance request. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible. Text: Text our 24/7 maintenance line at (336) 962-4194 to quickly alert us to issues, including emergencies. Over the Phone: If you'd prefer to speak with a live agent, call our 24/7 maintenance line (336) 962-4194and follow the prompts to connect with a representative. From there, we'll connect you with the first available agent.
Residential Portal Information
Online Convenience
Log in to your "Resident Portal" to pay your rent online with no fee. It's fast, easy, and safe. Or you may choose to pay online with a debit or credit card (Fees may apply).
A transaction fee will apply to any payments made by Credit or Debit Card.
Online Benefits
Make payments online by eCheck (FREE) or Credit Card
Set up automatic payments and never pay late fees
Pay your rent anytime, on time, and from anywhere
View your account balances anytime
Receive automatic reminder emails
Review your payment history
Submit maintenance requests from any device
Get access to renters insurance to protect your belonging
Safe & Secure
Your information is password protected and transactions are both encrypted and securely transmitted.
Guest Services
Use "Resident Portal" to submit your maintenance request and track the status of the repairs!
For EMERGENCY maintenance please call our office day or night at (336) 272-3183 and follow the prompts!
If you’re having trouble with your Resident Portal please email us at wzproperties@wzproperties.com
Mold and Moisture in Your Home
Please click on the links below to learn about Mold and Moisture in your Home
Protect Your Family From Lead Paint
If you have rented and, or plan to rent a home that was built before 1978 there could be lead paint present. Please make sure to click on and read the protect you family from lead paint brochure provided by the EPA.
Wrenn Zealy Properties Pet Policy
Most of our properties do not allow pets but some do! If you are unsure if a property allows pets please reach out to us!
If you have a Service Dog or Emotional Service Animal (ESA) or plan to get one please reach out to us and we will get them added to your lease!
Requirements if you have a pet!
Pet Fee: $250.00 pet fee per pet. (Non-refundable)
Pet limit: 2
Weight limit of 35 pounds
Breed restrictions do apply! Please see the list to the right for blacklisted breeds
*Current rabies vaccination & a picture of the pet are required for ALL pets!*
Emotional Support Animal (Documentation/Requirements)
ESA Letter/Prescription (for all animals if more than one)
ESA Letters should have:
Resident is a patient of the doctor or mental health professional who certified the mental disability in the ESA prescription/recommendation.
The resident receives treatment/services from the same mental health professional or doctor under his/her care plan.
The emotional symptom of the disability at issue (Not the disability causing the symptom)
That an Emotional support animal is part of the current treatment plan and that it will assist resident/patient coping with the emotional disability symptoms.
It is okay to require current veterinary records for the pets to ensure they are UTD on all vaccines
Online letters & companies are generally not acceptable
Blacklisted Dog Breeds:
“Pit Bull Terriers” (This includes Staffordshire terrier, American Pit bull Terrier or any mix of these or other “Pit Bull” Breeds)
Rottweiler
German Shepherds
Presa Canarios
Chows Chows
Doberman Pinschers
Akitas
Wolf-hybrids
Mastiffs
Cane Corsos
Great Danes
Alaskan Malamutes
Siberian Huskies
American Bulldog
Boxers
Nor any dogs mixed with the breeds listed above.
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Frequently Asked Questions?
More Questions? Feel free to call our office at (336) 272-3183 or email us at wzproperties@wzproperties.com
"My car was towed, where is it and why was it towed?"
Kirk's-Sineath Towing (T. 336-272-3456) has multiple contracts to tow from multiple properties that WZP manages. Please refer to the maintenance addendum in your lease to see the reasons your car could be towed.
"I will be late paying my rent what should I do?"
Please call our office if you know your rent will be late. Our office can not guarantee anything but we strive to work with our tenants if we can. Rent is due on the 1st of the month, Late on the 2nd, the late fee charged after the 5th and you are subject to court papers after the 15th.
"My lease dates are up, am I still required to give a 30 day notice?"
Per your lease you are required to give our office a 30 day written notice regardless if your lease has ended. Once your lease term is up you become a month to month tenant.
"How do I report maintenance issues?"
Per your lease you are required to put all maintenance request in writing. You can email us or stop by and fill out a maintenance form
Maintenance Emergency's
Call or Text (336) 962-4194 Day or Night
Contact Information for Local Utility Companies
City of Greensboro Water: 336-373-2344
Duke Energy Power: 1-800-777-9898
Piedmont Natural Gas: 1-800-752-7504
